Emergencies are:

• Crimes in progress
• Collisions with injuries
• Medical emergencies
• Fires
• Electrical lines down
• Gas/toxic leaks
• An immediate situation where someone can be hurt

Stay on the telephone line and talk to the call taker, if you can do so safely, until police arrive. Provide the following:

• The location of the emergency. Be as exact as possible, a house address or street intersection.
• A description of the emergency or event.
• Names and descriptions of persons involved.
• Descriptions of vehicles involved.
• Any injuries to yourself or other individuals along with the type of injury if known.
• Were any weapons involved, and if so, how many and what type.

Cell Phones Please be aware that there are areas in the county that send calls to the Kentucky State Police. If your cell phone directs you to the Kentucky State Police, tell them you have an emergency in Fayette County and you need to speak to the Lexington Police Department. They will connect you immediately.

Non-emergencies are:

• Crimes not in progress
• Non-injury collisions
• Scheduled events (i.e. parades, sports)
• Weather conditions
• Report requests or delayed reports
• Dog barking
• Loud music
• Illegal parking
• Traffic violations

The call taker will forward your information to a dispatcher who will assign a police unit to your request for assistance. Remember, emergency calls take priority and there may be times when patrol officers are extremely busy with priority calls.